“We would emphatically recommend Titan on the basis of the quality of the service we have received. They provide great communication, trust, and response times.”
VoIP and Unified Communications Services
Empower your team with reliable, flexible VoIP and Unified Communications backed by proven expertise.
99.9% uptime with managed VoIP solutions trusted by 540+ users.
Titan’s VoIP integrates chat, video, and file sharing for seamless teamwork.
Dedicated, relationship-based service for fast, friendly assistance, no call centers.
Easily scale your communications as your business grows, no surprises.
PIC-compliant solutions built for Canadian business privacy needs.
Request a Quote for our VoIP and Unified Communications Services
What Clients Say About Titan's VoIP Solutions
Real results from Canadian businesses, improved efficiency, reliability, and support.
Torval Mork
Hotel Blackfoot
“Over 20 years in a business relationship is truly an indicator of how much AKITA believes in Titan Solutions’ capability. Titan fully understands what our business needs and requires to sustain in terms of technology innovation and business development; their recommendation is one of the deciding factors.”
Raymond Yu
VCP - IT Administrator, AKITA Drilling Ltd.
“Titan SG delivers superior solutions to our business while attaining the best possible return for our IT dollar spend.”
Marc Rheaume
Vice President, Hospitality Inns Ltd.
“Titan Solutions has taken care of our computers and servers since 2013 and we’re very happy with the results and the support provided. Everything is working better than ever and I highly recommend using them.”
K Taylor
Hotel Blackfoot
“They provide IT support because we’re not big enough to have an internal IT guy ourselves. They pretty much do it all for us, and whenever we have an issue they almost immediately look at it. I’d highly recommend them.”
Dan Molineaux
Spalding Hardware Systems
“They are really good people, and easy to work with, and quite approachable – you get the feeling right away that they are looking to solve issues for you, and are willing to work around some other constraints you might have.”
Scott Warner
Hotel Blackfoot
Our Clients
Detailed VoIP & Unified Communications Features and Benefits
Seamless business communications solutions
VoIP Phone System Setup
Cloud VoIP Deployment & Management
Experience seamless cloud-based phone service with Titan’s VoIP deployment expertise. From initial assessment to system rollout, every step is handled by dedicated technicians who ensure the right solution for your team size, call flow, and remote work needs. Enjoy crystal-clear voice quality, reliable connectivity, and tailored features like auto-attendant and call forwarding. Titan’s ongoing management keeps your system secure, updated, and running at peak performance.
Integrated Communications Suite
Unified Collaboration Tools
Empower your staff with a unified communications platform that brings together voice calls, video conferencing, chat, and file sharing, accessible on any device. Titan customizes integrations with Microsoft 365 and other business tools, creating a collaborative workspace for in-office and remote employees. Guided onboarding and ongoing user training help your team maximize productivity and adopt new features with confidence.
Scalable User Management
Scalable, Flexible Solutions
Business needs change, Titan’s VoIP and Unified Communications services are designed to grow with you. Easily add or remove users, activate new features, or expand to additional locations without costly hardware changes. Flexible monthly contracts and clear billing make it simple to predict costs. Regular technology reviews ensure your solution always aligns with your business goals and team size.
System Monitoring & Rapid Response
Proactive Monitoring & Support
Rest easy with proactive system monitoring and rapid support. Titan’s technicians keep a watchful eye on your communications network, quickly detecting and addressing issues before they impact your business. Issues are resolved quickly by a team that knows your environment, minimizing downtime and supporting ongoing productivity for your business.
Data Security & Compliance
Security & Compliance Built-In
Protect sensitive business conversations with built-in security and compliance. Titan’s VoIP solutions are PCI-compliant and align with Canadian data privacy standards. Enjoy encrypted voice and video, role-based access, and regular updates. Security audits and best-practice configurations help safeguard your communications from evolving threats and regulatory risks.
Personalized Client Support
Dedicated Technician Support
Enjoy direct access to knowledgeable technicians who build relationships with your team. Titan’s high-touch support model means you always get help from someone familiar with your environment, no call center runarounds. With over 20 years’ experience serving small to midsize Canadian businesses, Titan delivers consistent, trusted support that keeps your communications reliable and your team productive.
Proven Results with VoIP & Unified Communications
<5 business days
Onboarding Completion Time
4.1 hours
Average On-Site Support Time
1.56 hours
Average Issue Resolution Time
Reliable, Secure Communications for Modern Canadian Businesses
Transform your business communications with VoIP and Unified Communications from Titan Solutions Group Inc. Built for small to midsize Canadian businesses, this service delivers crystal-clear voice, reliable video, and integrated messaging, whether your team is onsite or remote. Benefit from proactive management, secure infrastructure, and a support team that knows your business inside and out. Experience fewer recurring issues, faster response times, and peace of mind knowing your communications are in expert hands.
Get a VoIP and Unified Communications Quote Today
Boost productivity and streamline your business communications with a tailored VoIP solution.
Other IT Services We Offer
IT Network Support Services
Microsoft Exchange Services
Securing SharePoint
Power Tools
Power BI
MS Dataverse
Migrate SharePoint from On-Prem
Managed IT Services
Managed Cloud Services
Windows Support
VoIP Services
Teams Phones and Conferencing
Software Patch Management
Software Asset Management
Proactive System Monitoring
Preventative IT System Maintenance
Office Relocation
Mobile Device Management
Virtualization Services
Microsoft SharePoint Services
Microsoft Teams Services
Microsoft Solutions
Microsoft 365 Services
Mac Support
IT Staff Augmentation
IT Procurement Services
IT Helpdesk
IT Documentation
IT Asset Management Services
Integrated Systems
Hardware Warranty Replacement
Hardware Asset Management
Co-Managed IT Services
Cloud Desktop
Backup and Disaster Recovery
Application Managed Services
Frequently Asked Questions
What is included with your voip and unified communications services?
Voip and unified communications services bring together cloud-based calling, video conferencing, chat, and file sharing on a single secure platform. You get advanced call management features such as smart routing, voicemail-to-email, and custom workflows. Dedicated technicians handle setup, integration with Microsoft 365, and ongoing support, ensuring your system is always reliable and tailored to your business needs.
How can voip and unified communications services help my remote or hybrid team?
Voip and unified communications services make it easy for your remote or hybrid staff to stay connected and productive from anywhere. Your team can make and receive calls on any device, join video meetings, share files, and collaborate in real time. This seamless integration promotes faster decision-making, improves responsiveness, and supports flexible work arrangements for Canadian businesses.
What is the setup process for switching to a new voip solution?
The setup process starts with a review of your current phone and network systems to ensure a smooth migration. Technicians design your new solution, handle number porting, configure all endpoints, and provide training for your staff. You benefit from both remote and on-site support to minimize disruption and ensure everyone is comfortable with the new system.
How does pricing work for small businesses using these services?
Pricing is based on a structured monthly contract that covers all essential features, user licenses, and proactive management. Costs are predictable, making it easy to budget as your team grows. There are no hidden fees, and the service easily scales up or down to match your changing business requirements.
What makes your approach to voip and unified communications different?
You receive relationship-based support from technicians who become familiar with your business and environment. This means faster response, personalized recommendations, and fewer recurring issues. Integration with managed IT services and expertise in Canadian compliance ensure your communications stay secure, reliable, and perfectly matched to your needs.
