“Titan SG delivers superior solutions to our business while attaining the best possible return for our IT dollar spend.”
Teams Phones and Conferencing
Upgrade how your business communicates, get expert-managed Teams phones and conferencing for seamless, reliable collaboration.
Teams Phones from Titan Solutions Group streamline calls and conferencing, with proven support for 540+ fully managed users.
Consistent, technician-led onboarding and support, trusted by business clients for 20+ years.
Integrate Teams Phones for secure, PCI-compliant environments with advanced reporting and auditing tools.
Minimal downtime and rapid troubleshooting thanks to deep infrastructure knowledge and proactive management.
Scalable solutions tailored for small and midsize Canadian businesses, including remote and on-site coverage.
Request a Quote for our Teams Phones and Conferencing
Real Businesses, Real Results with Teams Phones
Discover how Canadian companies gain smoother communication and reliable support
Marc Rheaume
Vice President, Hospitality Inns Ltd.
“They are really good people, and easy to work with, and quite approachable – you get the feeling right away that they are looking to solve issues for you, and are willing to work around some other constraints you might have.”
Scott Warner
Hotel Blackfoot
“They provide IT support because we’re not big enough to have an internal IT guy ourselves. They pretty much do it all for us, and whenever we have an issue they almost immediately look at it. I’d highly recommend them.”
Dan Molineaux
Spalding Hardware Systems
“Over 20 years in a business relationship is truly an indicator of how much AKITA believes in Titan Solutions’ capability. Titan fully understands what our business needs and requires to sustain in terms of technology innovation and business development; their recommendation is one of the deciding factors.”
Raymond Yu
VCP - IT Administrator, AKITA Drilling Ltd.
“Titan Solutions has taken care of our computers and servers since 2013 and we’re very happy with the results and the support provided. Everything is working better than ever and I highly recommend using them.”
K Taylor
Hotel Blackfoot
“We would emphatically recommend Titan on the basis of the quality of the service we have received. They provide great communication, trust, and response times.”
Torval Mork
Hotel Blackfoot
Our Clients
Unlock Business Productivity with Teams Phones and Conferencing
Integrated calling, video, and support for small businesses
Teams Phone Integration
Unified Communication Platform
Microsoft Teams Phone integration provides your business with unified communication, voice calls, video conferencing, and messaging, through a single, reliable platform. Titan Solutions Group ensures your Teams deployment is tailored to your workflow, with advanced call routing, voicemail, conference bridge setup, and ongoing user training. Gain a feature-rich, secure solution backed by consistent technician support and deep infrastructure knowledge.
Onboarding & Migration
Seamless Onboarding & Migration
Onboarding and migration services are designed for a smooth transition to Teams Phones and Conferencing. Titan Solutions Group’s team works directly with your users for account setup, device configuration, number porting, and training. Every step is managed by dedicated technicians who understand your environment, minimizing disruption and ensuring your team adapts quickly to new, efficient workflows.
Ongoing Management
Proactive Management & Monitoring
Ongoing management and proactive monitoring keep your Teams Phones and Conferencing systems running at peak performance. Benefit from real-time support, usage reporting, troubleshooting, and security updates performed by familiar technicians. This proactive approach means fewer recurring issues, faster resolutions, and predictable technology costs for your business.
Security & Compliance
Security & Compliance Assurance
Security and compliance support ensures your Teams communication environment meets business and regulatory requirements. Titan Solutions Group delivers PCI-compliant configurations, advanced access controls, and call auditing, helping protect sensitive data and maintain trust. Features like lock auditing and detailed reporting provide peace of mind for business owners managing confidential communications.
Advanced Feature Integration
Custom Integrations & Features
Custom integrations and advanced features let your business unlock the full potential of Teams Phones and Conferencing. From integrating with property management systems to enabling Bluetooth or mobile access, Titan’s team delivers solutions that fit your unique needs. Benefit from guided workflows, special function keys, and third-party integrations that support efficiency and growth.
On-Site & Remote Support
Consistent On-Site & Remote Support
On-site and remote support is always handled by site-familiar technicians, offering consistent, high-touch service. Whether troubleshooting, deploying new devices, or providing user training, Titan Solutions Group’s approach is built on long-term relationships and deep understanding of your business environment. Enjoy responsive assistance that keeps your communications reliable and your team connected.
See the Difference with Teams Phones and Conferencing
4.1 Hours
Average On-Site Support Time
1.56 Hours
Average Issue Resolution Time
38
Companies Supported
Empower Team Collaboration with Expert-Managed Teams Phones
Transform your business communication with managed Teams Phones and Conferencing. Titan Solutions Group brings deep expertise and relationship-focused support to every deployment, ensuring your team connects reliably, whether in the office or remote. Benefit from rapid response, consistent technician support, and secure, scalable phone solutions that grow with your business. Count on a proven track record serving nearly 600 end users and long-standing Canadian business clients.
Request a quote for Teams Phones and Conferencing today
Bring your team together with secure, reliable Teams phone integration and support.
Other IT Services We Offer
IT Network Support Services
Microsoft Exchange Services
Securing SharePoint
Power Tools
Power BI
MS Dataverse
Migrate SharePoint from On-Prem
Managed IT Services
Managed Cloud Services
Windows Support
VoIP Services
VoIP and Unified Communications Services
Software Patch Management
Software Asset Management
Proactive System Monitoring
Preventative IT System Maintenance
Office Relocation
Mobile Device Management
Virtualization Services
Microsoft SharePoint Services
Microsoft Teams Services
Microsoft Solutions
Microsoft 365 Services
Mac Support
IT Staff Augmentation
IT Procurement Services
IT Helpdesk
IT Documentation
IT Asset Management Services
Integrated Systems
Hardware Warranty Replacement
Hardware Asset Management
Co-Managed IT Services
Cloud Desktop
Backup and Disaster Recovery
Application Managed Services
Frequently Asked Questions
What is included in the teams phones and conferencing service?
You get full setup and management of Microsoft Teams phone systems, including call routing, voicemail, conferencing, and integration with your existing Microsoft 365 environment. The service covers onboarding, hardware recommendations, user training, and ongoing support. Both remote and on-site assistance are available for businesses in Alberta and across Western Canada.
How can teams phones and conferencing help my business work more efficiently?
Teams phones and conferencing lets your staff make and receive calls, host meetings, and collaborate from anywhere using a single platform. This reduces the need for multiple tools, streamlines communication, and supports remote or hybrid teams. You benefit from secure, managed connectivity and simplified workflows, so your team spends less time troubleshooting and more time getting work done.
What is the process for migrating to teams phones and conferencing?
The migration process starts with an assessment of your current phone and collaboration systems. You receive a detailed plan outlining required hardware, licensing, and timelines. Dedicated technicians handle setup, porting numbers, user training, and ongoing monitoring to ensure a smooth transition with minimal disruption to your business.
How long does it take to get teams phones and conferencing set up?
Most small and midsize businesses can expect their teams phones and conferencing system to be up and running within two to four weeks, depending on the complexity of your existing setup and number of users. The process includes planning, hardware delivery (if needed), configuration, and user onboarding, all coordinated to fit your schedule.
What makes your approach to teams phones and conferencing different?
You get a relationship-based experience with site-dedicated technicians who know your business and infrastructure. Support is highly personalized, communication is direct and transparent, and solutions are tailored to Canadian small business needs. Long-standing client relationships and industry certifications ensure you receive reliable, expert-managed service every step of the way.
