“They are really good people, and easy to work with, and quite approachable – you get the feeling right away that they are looking to solve issues for you, and are willing to work around some other constraints you might have.”
Managed Detection & Response (MDR) Services
Protect your business with always-on threat detection and expert response from a trusted Canadian partner.
Stop advanced cyber threats before they disrupt your operations, 540 end users rely on Titan’s proactive MDR.
Reduce costly downtime with rapid incident response, powered by Datto EDR and RocketCyber SOC integration.
Meet compliance needs confidently, get SOC II, HIPAA, and GDPR-ready MDR support tailored for small businesses.
Benefit from dedicated technicians who know your environment, ensuring faster action and fewer recurring issues.
Secure your business with layered, enterprise-grade protection trusted by leaders in hospitality and energy.
Request a Quote for our Managed Detection & Response (MDR) Services
Real Results: Trusted by Canadian Business Owners
See how small businesses reduce cyber risk and gain confidence with Titan MDR.
Scott Warner
Hotel Blackfoot
“Over 20 years in a business relationship is truly an indicator of how much AKITA believes in Titan Solutions’ capability. Titan fully understands what our business needs and requires to sustain in terms of technology innovation and business development; their recommendation is one of the deciding factors.”
Raymond Yu
VCP - IT Administrator, AKITA Drilling Ltd.
“Titan Solutions has taken care of our computers and servers since 2013 and we’re very happy with the results and the support provided. Everything is working better than ever and I highly recommend using them.”
K Taylor
Hotel Blackfoot
“We would emphatically recommend Titan on the basis of the quality of the service we have received. They provide great communication, trust, and response times.”
Torval Mork
Hotel Blackfoot
“They provide IT support because we’re not big enough to have an internal IT guy ourselves. They pretty much do it all for us, and whenever we have an issue they almost immediately look at it. I’d highly recommend them.”
Dan Molineaux
Spalding Hardware Systems
“Titan SG delivers superior solutions to our business while attaining the best possible return for our IT dollar spend.”
Marc Rheaume
Vice President, Hospitality Inns Ltd.
Our Clients
Comprehensive MDR Services, Protection, Response, and Recovery
Advanced security and compliance for Canadian SMBs
Continuous Monitoring
24/7 Threat Monitoring & Detection
Gain peace of mind with 24/7 threat monitoring powered by Datto EDR and RocketCyber SOC. Every device across your business is continuously observed for suspicious activity, including ransomware, malware, and credential attacks. If an incident is detected, automated alerts and technician escalation ensure a swift, coordinated response, before issues grow. This proactive approach keeps your business running, reduces risk, and supports compliance with evolving regulations.
Incident Response
Automated & Technician-Led Response
When a threat is detected, Titan’s MDR service springs into action with automated and technician-led incident response. Leveraging tested playbooks and advanced rollback technology, your systems are quickly contained, threats are neutralized, and business continuity is maintained. Detailed reporting ensures you know what happened, how it was resolved, and what steps are needed to strengthen your defenses going forward.
Compliance Readiness
Compliance Support & Reporting
Compliance and data privacy are top priorities for Canadian small businesses. Titan’s MDR services include built-in support for SOC II, HIPAA, and GDPR readiness. Regular audits, transparent reporting, and automated security checks help you demonstrate compliance, build trust with clients, and avoid regulatory penalties. This service is designed to simplify compliance for businesses without dedicated in-house security teams.
Backup & Recovery
Disaster Recovery & Data Protection
Disaster recovery planning is essential for business resilience. Titan integrates secure on-hand backups and verified recovery plans as part of every MDR deployment. In case of a successful attack or accidental data loss, your business benefits from rapid data restoration and minimal downtime. This approach not only protects your reputation, but also helps you maintain client confidence in high-stakes moments.
Dedicated Technicians
Relationship-Based Security Expertise
You deserve support from people who know your business. Titan assigns site-dedicated technicians who become experts in your unique environment. This relationship-based model enables faster response, more accurate detection of unusual activity, and ongoing optimization of your security posture. Clients consistently praise Titan’s communication, reliability, and personalized approach, backed by long-term partnerships across multiple industries.
Ecosystem Integration
Unified Management & Integration
Integration with Datto RMM and Kaseya ecosystems provides unified visibility and streamlined management of your security landscape. All endpoints, servers, and networks are monitored and controlled from a single pane, making it easier to spot trends and ensure consistent protection. This enables proactive maintenance and supports strategic IT planning for growth-focused Canadian businesses.
Proven MDR Results for Canadian Small Businesses
<2 hours
Time to restore operations after ransomware attack
80,000+
Files recovered after ransomware attack
0.95 hours
Average response time for tickets and calls
Proactive Security for Small Businesses, Stay One Step Ahead
Managed Detection & Response from Titan Solutions Group delivers enterprise-grade security tailored to small and midsize Canadian businesses. Using leading-edge tools like Datto EDR and RocketCyber SOC, you get continuous monitoring, intelligent threat detection, and real-time response for endpoints, networks, and cloud environments. Dedicated technicians learn your business inside and out, ensuring threats are identified and addressed before they become costly problems.
Request a Managed Detection & Response Consultation Now
Gain peace of mind with proactive threat detection and rapid incident response.
Other IT Services We Offer
Single Sign-On Services
Security Awareness Training
Phishing Training
Phishing Protection
Password Management
vCISO
Security Information Event Management (SIEM)
Penetration Testing Services
Network Security
Network Penetration Testing
Managed Security Operations Center (SOC)
Managed Firewall Services
IDS/IPS Services
Fully Managed Cybersecurity
Endpoint Security
Email Security
Email Scanning and Filtering
Data Breach Prevention
Cybersecurity Services
Cybersecurity Consulting
Cyber Risk Assessment
Cloud Cybersecurity
Breach Response
Backup-as-a-Service (BaaS)
Advanced Firewalls
Frequently Asked Questions
What is included with managed detection & response (mdr) services?
You get continuous monitoring of your entire IT environment, real-time threat detection, and automated response to incidents. Advanced security platforms like Datto EDR and RocketCyber Managed SOC are used to protect your business. Coverage includes endpoint and network monitoring, ransomware rollback, Microsoft 365 protection, and compliance support, so your business stays secure and resilient without the need to manage multiple vendors.
How can managed detection & response (mdr) services benefit a small business?
Managed detection & response (mdr) services provide enterprise-level protection without the cost or complexity of an in-house security team. You benefit from fast threat identification, expert response to cyber incidents, and ongoing monitoring for vulnerabilities, giving you peace of mind and more time to focus on running your business. The service is tailored for Canadian small and midsize businesses, ensuring you only pay for what you need.
How does the mdr onboarding and monitoring process work?
The process starts with a security assessment and deployment of monitoring tools across your devices, network, and cloud accounts. After setup, your environment is monitored 24/7 for unusual activity. If a threat is detected, experts investigate and respond immediately, keeping you informed throughout each step. Regular reports and recommendations help you understand ongoing risks and improvements.
How much do mdr services cost and what is the contract structure?
MDR services are offered under structured monthly contracts designed for predictability and scalability. Pricing depends on the number of users, devices, and your specific security needs. You benefit from transparent, flat-rate billing, no surprise fees, and the ability to adjust your plan as your business grows. There are no one-time or break-fix services; support is ongoing and relationship-based.
Why choose this provider for managed detection & response (mdr) services?
You get a relationship-focused approach, with technicians who know your business and deliver fast, personalized support. The team is certified with leading partners like Fortinet, HPE, and Microsoft, and has a strong track record with Canadian businesses in hospitality, energy, and hardware. Long-term client relationships and positive testimonials show a consistent commitment to reliability, communication, and security outcomes.
