“Over 20 years in a business relationship is truly an indicator of how much AKITA believes in Titan Solutions’ capability. Titan fully understands what our business needs and requires to sustain in terms of technology innovation and business development; their recommendation is one of the deciding factors.”
Managed Desktop/Virtual Desktop Infrastructure (VDI)
Empower your team with secure, scalable desktop access, supported by dedicated technicians for Canadian businesses.
Reduce downtime and technical headaches by leveraging dedicated VDI management, proven to support over 540 fully monitored users.
Simplify budgeting with predictable, structured monthly VDI contracts, trusted by long-term clients across multiple sectors.
Gain peace of mind with proactive VDI maintenance and rapid response, backed by partnerships with HPE, Fortinet, and Microsoft.
Support business growth with seamless VDI scaling, ensuring secure access for distributed teams and hybrid work environments.
Benefit from personalized service, each business is paired with a familiar technician for deep environment knowledge and trust.
Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)
Trusted by Canadian Businesses for VDI Excellence
Consistent support, reliable performance, and secure desktop solutions since 2013.
Raymond Yu
VCP - IT Administrator, AKITA Drilling Ltd.
“They provide IT support because we’re not big enough to have an internal IT guy ourselves. They pretty much do it all for us, and whenever we have an issue they almost immediately look at it. I’d highly recommend them.”
Dan Molineaux
Spalding Hardware Systems
“We would emphatically recommend Titan on the basis of the quality of the service we have received. They provide great communication, trust, and response times.”
Torval Mork
Hotel Blackfoot
“Titan Solutions has taken care of our computers and servers since 2013 and we’re very happy with the results and the support provided. Everything is working better than ever and I highly recommend using them.”
K Taylor
Hotel Blackfoot
“Titan SG delivers superior solutions to our business while attaining the best possible return for our IT dollar spend.”
Marc Rheaume
Vice President, Hospitality Inns Ltd.
“They are really good people, and easy to work with, and quite approachable – you get the feeling right away that they are looking to solve issues for you, and are willing to work around some other constraints you might have.”
Scott Warner
Hotel Blackfoot
Our Clients
Comprehensive Managed VDI Solutions for Business Stability
Proactive desktop management and expert support
VDI Setup & Deployment
Seamless VDI Setup & Migration
Managed VDI Setup & Deployment includes assessment of your needs, configuration of secure virtual desktop environments, and seamless migration of user profiles and data. Every deployment is tailored for your business, with site-dedicated technicians overseeing the process. This ensures minimal disruption, optimal performance, and a smooth transition for your users, allowing your business to quickly benefit from virtual desktop infrastructure.
Monitoring & Maintenance
Continuous Monitoring & Maintenance
Ongoing Monitoring & Maintenance provides continuous oversight of your VDI environment. Skilled technicians proactively identify and address potential issues before they impact users. Regular updates, security patching, and performance tuning are included, so your desktops remain secure, responsive, and reliable, enabling your team to work efficiently without IT interruptions.
User Support & Troubleshooting
Personalized User Support
User Support & Troubleshooting is delivered by dedicated technicians who know your systems and staff. You receive prompt, friendly assistance for desktop issues, user access, and application questions. Support is available both remotely and on-site, giving peace of mind that someone familiar with your environment is always ready to help your business stay productive.
Security & Compliance
Enterprise-Grade Security & Compliance
Security & Compliance Management ensures your VDI solution meets the highest standards for data protection and regulatory requirements. Titan Solutions Group leverages partnerships with Fortinet and Microsoft to implement best-in-class security controls, user permissions, and compliance monitoring, helping you safeguard sensitive business data and maintain customer trust.
Scalability & Resource Optimization
Flexible Scaling for Growth
Scalability & Resource Optimization enables your VDI environment to grow with your business. Adding or removing desktops, adjusting resource allocation, and supporting new users is fast and efficient. This flexibility lets you respond to seasonal needs, growth, or project-specific demands without IT bottlenecks or unexpected costs.
Personalized Account Management
Dedicated Account Management
Personalized Account Management delivers a relationship-focused approach. Each business is paired with a familiar technician who understands your workflow, history, and goals. This continuity supports faster problem resolution, proactive recommendations, and a partnership approach that puts your needs and business outcomes first.
Proven Results with Managed Desktop & VDI Services
10+ Years in Business
Duration of partnership
24/7
Monitoring availability for IT services
(877) 537-5850
Phone number for IT support
Empower Your Workforce with Secure Virtual Desktops
Get reliable, secure desktop access from anywhere with Managed VDI. This solution streamlines IT management, providing every team member with consistent, high-performing desktops, on-site or remote. Dedicated technicians ensure your environment is monitored, updated, and optimized for business needs. Expect fewer recurring issues, faster troubleshooting, and a seamless user experience that supports productivity and growth.
Request Your Managed VDI Consultation Today
Unlock secure, flexible desktop access and improve day-to-day operations with a tailored VDI solution.
Frequently Asked Questions
What exactly is managed desktop/virtual desktop infrastructure (VDI) and how does it work?
Managed desktop/virtual desktop infrastructure (VDI) is a service that delivers your desktop environment securely from the cloud or a central server. Your staff can access their work desktops from any approved device, whether they’re at the office or working remotely. This setup provides consistent performance, seamless updates, and centralized management of security, software, and user settings, all without the need to maintain physical desktops on-site.
How can managed desktop/virtual desktop infrastructure (VDI) benefit my small business?
Managed desktop/virtual desktop infrastructure (VDI) streamlines IT for small businesses by giving your team secure access to work resources from anywhere. You gain:
- Consistent user experience and performance
- Centralized security and data protection
- Reduced hardware costs and simplified upgrades
- Flexible support for remote and hybrid work arrangements
This approach helps you stay focused on business growth, not IT headaches.
What is the onboarding process for managed VDI services?
The onboarding process starts with a review of your current systems and user needs. Dedicated technicians will plan and set up your virtual desktops, migrate existing data, and ensure all necessary applications are configured. Training and support are provided so your team can transition smoothly, with minimal disruption to daily operations.
How are costs and timelines structured for managed VDI deployments?
Costs for managed VDI are based on structured monthly contracts, giving you predictable expenses that scale with your user count. Most small to midsize deployments are completed within a few weeks, depending on size and complexity. A 15-25% buffer is recommended in your IT budget for unexpected growth or urgent support needs throughout the year.
Why choose this managed VDI service instead of a national provider?
You benefit from a relationship-based approach with site-dedicated technicians who know your business and environment. This means faster response, fewer recurring issues, and tailored support designed for Canadian small businesses. Long-standing client partnerships in hospitality, energy, and hardware sectors highlight the commitment to reliability and personalized service you can count on.
