“We would emphatically recommend Titan on the basis of the quality of the service we have received. They provide great communication, trust, and response times.”
Application Managed Services
Proactive application management for stability, security, and business growth.
Dedicated technicians provide ongoing monitoring and familiarity, reducing downtime and keeping your business running smoothly.
Structured monthly contracts make budgeting easier, backed by a proven track record with 540 fully managed users.
Site-dedicated support ensures your team receives solutions quickly and efficiently, as praised by long-term clients.
Certified expertise with Microsoft, HPE, and Fortinet delivers robust, secure application environments.
Personalized service and clear communication are validated by 20+ year client relationships and strong testimonials.
Request a Quote for our Application Managed Services
Real Results from Application Managed Services Clients
Hear how proactive, personalized support drives application reliability and growth.
Torval Mork
Hotel Blackfoot
“Over 20 years in a business relationship is truly an indicator of how much AKITA believes in Titan Solutions’ capability. Titan fully understands what our business needs and requires to sustain in terms of technology innovation and business development; their recommendation is one of the deciding factors.”
Raymond Yu
VCP - IT Administrator, AKITA Drilling Ltd.
“They provide IT support because we’re not big enough to have an internal IT guy ourselves. They pretty much do it all for us, and whenever we have an issue they almost immediately look at it. I’d highly recommend them.”
Dan Molineaux
Spalding Hardware Systems
“Titan Solutions has taken care of our computers and servers since 2013 and we’re very happy with the results and the support provided. Everything is working better than ever and I highly recommend using them.”
K Taylor
Hotel Blackfoot
“They are really good people, and easy to work with, and quite approachable – you get the feeling right away that they are looking to solve issues for you, and are willing to work around some other constraints you might have.”
Scott Warner
Hotel Blackfoot
“Titan SG delivers superior solutions to our business while attaining the best possible return for our IT dollar spend.”
Marc Rheaume
Vice President, Hospitality Inns Ltd.
Our Clients
Comprehensive Application Managed Services for Small Business
Proactive monitoring and personalized support
Application Monitoring
Proactive Monitoring & Maintenance
Application monitoring and maintenance is the foundation of Titan Solutions Group’s managed services. Certified technicians monitor your business-critical software for performance, security, and reliability, addressing potential issues before they disrupt your workflow. Regular updates, vulnerability checks, and usage reporting ensure your applications are current and secure. With structured monthly contracts, your business benefits from a stable and predictable technology environment, reducing risk and improving productivity.
Personalized Technician Support
Dedicated Relationship-Based Support
Receive personalized, site-dedicated support from a technician who becomes deeply familiar with your application environment. This relationship-driven model means faster response times, more effective troubleshooting, and fewer recurring issues. Clients regularly mention improved communication and technical consistency, knowing the same experts are always available to support their specific business applications and users.
Lifecycle Management
Lifecycle & Licensing Management
Hardware and software lifecycle management ensures your business applications always run on up-to-date, fully supported systems. Titan Solutions Group handles Microsoft 365 licensing, hardware refresh cycles, and proactive upgrades so your business avoids costly downtime and compatibility problems. Strategic planning and resource forecasting are provided to help you budget for growth and keep your IT systems aligned with evolving demands.
Application Security
Integrated Application Security
Proactive application security is integrated into every managed services plan. Titan’s partnerships with industry leaders like Microsoft, HPE, and Fortinet enable robust protection against cyber threats targeting your business software. Services include access control, compliance support, and vulnerability monitoring, all handled by certified professionals who understand the unique risks facing small and midsize organizations in Canada.
Remote & On-Site Service
Flexible Remote & On-Site Support
Remote and on-site support ensures your applications are available wherever your team works. Using secure tools such as TeamViewer, LogMeIn123, and BeyondTrust, issues can be resolved quickly without the need for on-premises visits. When hands-on attention is necessary, technicians provide in-person service, keeping your software and business running smoothly across Alberta and Western Canada.
IT Consulting
Embedded IT Consulting & Strategy
Strategic IT consulting is embedded into the managed application service, providing ongoing advice to align your technology with business objectives. Receive infrastructure assessments, modernization planning, and guidance on cloud migration and compliance. This advisory approach helps you make informed decisions, optimize costs, and prepare your applications for future growth and change.
See the Impact of Application Managed Services in Action
24/7
Support Available 24/7
8+ Years in Business
Certified Installer in Alberta
10+
Years Expanding Access Control and Security
Ensure Application Stability and Minimize Downtime
Experience peace of mind with proactive application managed services designed for small and midsize businesses. Receive support from technicians who know your environment inside and out, ensuring consistent performance and fewer recurring issues. By partnering with leading technology providers like Microsoft, HPE, and Fortinet, your critical business applications remain monitored, secure, and always aligned with your business goals.
Request a Consultation for Application Managed Services
Discover how proactive application management can support your business growth.
Frequently Asked Questions
What is included in application managed services for small businesses?
Application managed services cover the ongoing monitoring, maintenance, and support of your business-critical software. You get proactive issue detection, routine updates, security patching, and direct access to technicians who become familiar with your environment. This approach minimizes downtime and keeps your business applications stable and secure so you can focus on growth.
How can application managed services help reduce business disruptions?
By having dedicated technicians monitor and manage your applications, you benefit from early issue detection and swift resolution of problems before they affect daily operations. Proactive maintenance and structured monthly contracts ensure fewer recurring issues, reduced downtime, and more predictable IT costs for your business.
What is the onboarding process like for application managed services?
The onboarding process starts with a review of your current application landscape and infrastructure. Technicians work alongside you to document workflows, set up monitoring tools, and schedule regular maintenance. You receive a tailored plan that aligns with your business needs, supporting a smooth transition and long-term system reliability.
How is pricing structured for application managed services?
Pricing is based on structured monthly contracts, tailored to the number of users and the complexity of your applications. This model provides predictable IT budgeting with no surprise fees. You receive ongoing support, updates, and monitoring as part of your monthly plan, ensuring your business only pays for the services it needs.
Why choose this provider for application managed services over others?
You benefit from a relationship-based approach, working with site-dedicated technicians who quickly become familiar with your environment. With experience supporting nearly 600 end users in diverse industries and long-term client relationships, you receive consistent, responsive, and highly personalized service designed for Canadian small businesses.
